Frequently Asked Questions
Some are and some are not - read the description of the item and it will be listed in the description. Bouquets that do not have any vase in the image shown will not have any vase included.
TheMaltaFlorist prides itself for having carefully curated seasonal bouquets, arrangments and gifts that rotate throughout the year. All the flowers are sourced from our own fields and they are designed in house. We are different to traditional florists as we like to research different flower breeds and keep abreast with trends all across europe. Here is what makes us different:
- Easy to use website for convenient ordering
- A curated selection of bouquets - the opposite of dozens of mediocre options available elsewhere
- Excellent customer service by phone or chat
- Beautiful blooms guranteed to make you happy
- Same day delivery with 5 hours notice, next day delivery and pre ordering up to 4 weeks in advance
- Unique floral design created in house using direct from the farm blooms. With flowers grown using sustainable farming methods
- Sustainable packaging and materials so that you can feel good that you are sending an environmentally friendly product
Yes we use a courier service for gozo deliveries from Monday - Friday. These deliveries need to be booked at least 24 hours in advance however to ensure availability of the courier.
We will call the recipient to see if there is anywhere safe we can leave the arrangement for them for example with a neighbor or in a garden. If this is not possible the bouquet will be returned to our shop in Sliema where it can be picked up the next day free of charge. If an additional delivery is required a supplemental delivery fee needs to be paid. Delivery to a different address more than 1km away from the original address will also require an additional delivery charge.
Yes you can visit our shop in sliema and place an order there in person and pay in Cash or by credit card at the shop. You can call on +356 99238163 for any queries and place the order by phone or by email on [email protected] however we require pre payment for all orders and payment can be done using BOV mobile or we can send a payment link which you can use to pay by credit card.
Yes we do deliver however due to the current pandemic situation some hospitals are not accepting flower deliveries so we highly recommend you confirm that the hospital will accept flowers prior to placing an order.
Yes you can place an order through our website and pay using credit card. We will need a local contact number for the recipient to be able to confirm the order with our courier service.
Flowers need to be placed immediately in water and apply a fresh cut to the stems before placing in water. Always keep the level of the water as high as possible remember flowers take up water from the whole stem not just the bottom of the stem. Replace the water with fresh water every 2 - 3 days, make sure to remove any leaves from the water. Keep away from direct sunlight or appliances that give off heat. Sometimes adding ice to the water particularly in hotter months can also be beneficial for the flower. We also recommend you add 2 teaspoons of bleach and 2 teaspoons of sugar to 2 litres of water.
Similar to other agricultural sectors the prices are dictated by supply and demand. Around Christmas, Valentines day and Mothers day the demand of flowers is much higher meaning we need to employ more people to work at the farm, heating and lighting costs for the greenhouses also increase in winter to ensure adequate production and quality of the flowers. For imported flowers express shipping also costs a lot more. All of these have an effect on the price of single flowers.
We will always do our very best to exceed your expectations for our floral arrangements and match the picture on our website. Occasionally, substitutions of certain flowers may be necessary to create your bouquet due to the freshness or availability of those flowers. Care is taken to maintain the style, and theme of the arrangement, using flowers of equal or better value. In single-flower arrangements, such as an all rose bouquet we will make every attempt to match the flower type, but may need to substitute with another color to ensure quality and freshness. If you are dissatisfied with the products you receive, please contact us on +356 99238163 - we are happy to help!
Yes we do both events and weddings. We have standard quotes for weddings available and can email them to you should you need. However we do recommend setting up a free consultation which can be done via Zoom where we can go into detail on your individual requirements. For queries on weddings and events you can get in touch on our Chat, Social media pages or send us an email on [email protected]
Yes we also have corporate packages available. Where we will be on call for any funeral and special events such as the birth of a baby of someone on your team or flowers for womans day and ensure quick and efficient delivery. We also offer services like design of board rooms, lobby areas, restaurants. Please get in touch for quotes on +356 9923163 or [email protected]
This is a bouquet where you give us a budget and we will use the freshest and nicest colored blooms to produce something completely creative. Our florists are highly experienced and can create stunning unique peices that will be one of a kind for your specific need. If you would like something in a different style to the website you can also chose this option and let us know what you have in mind and we will do our best to provide you with something you are completely happy about.